Frequently Asked Questions

Shipping rates

To USA

Orders over $40: Free Vaule Shipping
*Upgrades available

Orders under $40:
$3.95 - Value Ground 6-8 days
$5.95 - Standard 4-6 days
$7.95 - Priority 3-4 days
$26.00 - Express 2-3 days

To Canada

Starting at $8.95 / 8-14 days deliver time

To Rest of the Globe

Starting at $10.95 / 10-14 days deliver time

Our exchange/return policy

You have 30 days to try on and exchange/return your item. No questions asked and stress free.

->Click here<- to start a Return or Exchange

Referral Program: Give $10 Get $10

Any friend you refer to DonkeyTees that buys a tee get $10 off! And at the same time, YOU get a $10 off code also! Win-Win!

->Click here<- to send your personal link to a friend.

How to wash your apparel

Please wash in COLD WATER and air dry or tumble dry on LOW HEAT.

*Heat is the enemy of cotton

How long before my order ships?

We process orders Monday - Friday. We are home on the weekends grilln steaks and drinking brews.

Orders are shipped within 2-3 business days.
During the winter holiday season, it may take 3-5 days for orders to be shipped.

Changing order information

If there is a size choice or shipping address mixup, please contact us asap and we will do our best to update your order.

Email us at info@donkeytees.com as soon as possible.

Wrong shipping address

Email us at info@donkeytees.com as soon as possible. Due to the speed we process orders it might be too late to change the address. If this occurs we will resend it when it comes back to us.

Order was marked as delivered but hasn't arrived

Sometimes orders are marked by the post office as delivered but don't arrive until the following day.
We recommend you first call your local post office with your tracking number. If they can't help please contact us asap.

People keep staring at me when I wear your shirts, what should I do?

Don't worry, keep calm. This is completely normal!

DonkeyTees have a wholesale program

Please email us at info@donkeytees.com to sign up your account. Questions we need you to answer are:

-Where are you looking to sell our apparel? i.e. Retail Location, Pop up shop, Trade Show, Online
-What is your website or Retail shop name/address?
-How many designs were you looking to carry?

*Note, wholesale accounts are priced at 40% off MRSP and require a minimum first buy of 4 designs and 6 of each design (in any size mixture).
E-commerce websites like Etsy, Walmart, Amazon are NOT authorized to be a selling platform.

Enter your email and get $5 off your first order!

(No thank you, I dont like free things!)